Cross Download: Exchange 2007 10 “ 451 4 7 0 Timeout Queues Timeout”

Sunday, October 9, 2016

Exchange 2007 10 “ 451 4 7 0 Timeout Queues Timeout”

During last years we faced to a very strange problem along Exchange queues that got stacked with a rarely and particular error:

“ 451 4.7.0 Timeout”

To better undestand where it was problem we enabled verbose logging on each Exchange server Hub Transport that faced problems to send intrasite and externally emails:

https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgoViUlPY2YsDMm3OvGPatnb-O7jXvmQA27xni651MdVmg3hbVAFWnv8CxZbUle77QJ4e-WW7agZfxyJETOh-V2urrvPPduAw3YqWAAkhnenJIRHPIPImHo3-LrITkgmYIsxlTnd22vAN4S/s1600/1.jpg

There was “ 451 4.7.0 Timeout” as you can see.

Then we executed ping command with a particular parameter to understand if there was some packed dropped during connection:

And ping computer_name or IP_address -f -l 1472 was unsuccessfully. (http://support2.microsoft.com/kb/159211/en-us )

So, following this article, we understood that it was a networking problem and we opened a major case to MPLS provider and we solved after their intervention.

https://social.technet.microsoft.com/Forums/en-US/6197ce1e-2ba0-46d4-a3d4-3799d6c4ee9c/470-timout-waiting-for-client-input-with-big-emails-on-some-domains?forum=exchangesvrsecuremessaginglegacy

[update 2016.06.07]

Here they are articles about MTU and ping parameter and how to enable verbose logging on exchange server about send/receive connectors

How to Troubleshoot Black Hole Router Issues

SMTP Routing in Exchange 2010 (Part 4)

Available link for download